The service of renting is always guaranteed unless all the available bicycles are run out. The renting of bicycles is subjected to the knowledge, the complete acceptance and the signing of the Rental Agreement and to the knowledge and complete acceptance of the Terms of Payment.
Pre-order is mandatory
You can place your pre-order in 3 great ways:
- by submitting the form on the reservation page.
- by chat (if you are on desktop), simply by click on the button and start to write your request. NEW
- by social chat (if you are on mobile), simply choose your favourite app. NEW
When you choose to pre-order your bicycle/s you have to specify the pick up time and return time.
If you choose the 'Relax renting' you have also to specify the address of the appointment.
As soon as possible you will be sent an email with your pre-order’s details, the methods of payment, any other required data and the necessary information you need to complete your order.
If you want Pma service or Bgr service you need to specify via chat or in submission form. We’ll also write you our best offer for these additional services.
- From 1 to 5 bicycles: pre-order at least 24 h in advance.
- Over 6 bicycles: pre-order at least 10 working days in advance.
This because we prepare all bikes in advance, to fit perfectly to your requests, also by adding all requested accessories, controlling that everything is ok for your bike trip.
We accept PayPal, all majors credit/debit cards, bank check and cash.
For orders placed at least 10 days prior to the renting, you can make a partial payment (50% of the whole price). The remaining amount can be paid at the time of delivery of the bikes (by cash or by visa/mastercard).
For all other orders, a full prepayment is required.
We apply a discount of 10% on all orders made at least 60 days prior to the renting.
You are required to pay a deposit which will be totally refunded at the moment of the return of the bicycles, if they are in the same conditions they were at the moment of the renting.
The deposit can be paid by cash, credit card (Visa, Mastercard) or bank check.
down here are specified for every bike type, all cautionary deposits:
The deposit is not required if the rental is made through tour operators or travel agency.