Bike rental FAQ
Practical answers before you request a bike
Clear answers about confirmation, seasons, prices, deposits, bike choice, pickup and longer journeys from Bologna.
Is my request an instant booking?
No. The website saves your request, then Andrea checks the bicycles, sizes, accessories and timing. The rental is confirmed only in Andrea’s reply.
Do you rent bicycles all year?
We rent bikes all year. During low season (from 1 November to 29 February), the shop operates with reduced opening hours, usually from Monday to Saturday and excluding public holidays. Booking ahead helps Andrea prepare the right bike, size and accessories.
How far in advance should I request a bike?
For 1 to 5 bicycles, send the request at least 24 hours before pickup. For 6 or more bicycles, allow at least 10 working days. These are recommended minimum lead times, not a guarantee of availability; earlier requests are advisable for performance bikes, groups and longer rentals.
How is a one-day rental calculated?
A one-day rental means one calendar day and is charged at the full one-day price, regardless of pickup time or hours used. There is no standard half-day, hourly or rolling 24-hour rate. Return is due on the agreed calendar day and at the confirmed time unless Andrea expressly agrees a different arrangement in writing.
Where do I collect the bike?
At Via Santa Margherita 1 in central Bologna, unless Andrea confirms a different arrangement in writing.
How do prices work?
Prices depend on bike type, rental duration and the season determined by the pickup date. Current tables are supplied by ShifterUp CRM.
Is a cautionary deposit required?
A deposit may be required according to the bike and current rental conditions. The applicable amount and method are confirmed before pickup. For card pre-authorisations, Bike Rental Bologna submits the release or closure request after the return check, but only the card issuer, acquiring bank and card network determine how long the hold takes to appear, change or disappear.
Can I pay online?
The website does not provide online checkout. Payment instructions are supplied during confirmation.
Which bike should I choose?
Choose based on distance, surface, luggage, position and experience. If uncertain, describe the ride and Andrea can recommend the best available option.
Are accessories included?
Accessories can be requested in the form. Availability, compatibility and any applicable conditions are confirmed by Andrea.
Can I bring my own pedals or equipment?
Yes, mention the exact system in the request so compatibility can be checked.
Do you organise guided tours?
No guided tour is currently offered as a standard Bike Rental Bologna service. Future independent partners may be listed on the Partners page.
Can you store my luggage?
Temporary storage of excess luggage may be possible, subject to space, timing and confirmation.
What happens if the bike has a problem?
Contact Andrea immediately using the written-contact channel provided with the rental. Do not arrange repairs or continue using an unsafe bicycle without agreement.